Wayyy back in 2008 . . .

There were many Firsts for me and the bank on this project. It was the first Mobile application for the bank and it was my first mobile design.

I was the Mobile Program Lead Manager w/ a cohort of 6 other UX folks (researcher, architect, UI, XD, prototyper). We were a ‘skunk works’ operation for 80 days, working in parallel with development, at which time we presented the working prototype to bank leadership. It worked!

 

To this day I enjoy using US bank’s app and take pleasure in seeing a number of the basic design patterns still at work.

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Below are some examples of what me and my team created to build the mobile program and create the application.

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Our intensive work included:

 

• Doing Lean UX before it was a thing

• All the practice areas within UX, with everyone doing just about everything

• Field testing and in-house formal testing w/ video recording & moderator

• Daily competitive analysis